Frequently Asked Questions
Everything you need to know about your Liquitex experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
Yes, all Liquitex products come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards.
Do you offer bulk or wholesale discounts?
We do offer special pricing for bulk orders. Please reach out to our corporate sales team via the contact form for a personalized quote.